A post-test consultation is a live, one-on-one session with a teacher who will provide you with personalised feedback following your test. It will help you understand where you went wrong, as well as what you need to do to improve for next time. 

Note that only Platinum courses include access to a post-test consultation.

To book a Post-Test Consultation, please follow these steps:

1. Log in and click on the My Course tab on your student dashboard

2. Select a day and a time that suits you

3. Confirm your booking by clicking “Yes”. You will be sent a confirmation email (please check your spam folder!)

4. You will receive an email from your teacher ABOUT 5 MINUTES BEFORE the session is due to begin; this email will include a Zoom link, and all you have to do is click the link!

NOTE: You must provide at least 24 hours’ notice when cancelling or rescheduling a 1:1 session

If you do not attend your session without giving 24 hours' notice, it will be listed as taken and if you wish to rebook it you may have to pay a fee of USD$15.

NOTE: All bookings are made in your local time zone, and in the 24-hour clock (eg. 4:00 = 4am and 16:00 = 4pm!)

You may only book a post-test consultation once you have used all your available tutorials. If the option is unavailable, go ahead and book a tutorial to discuss your concerns with a teacher.