1. Go to Appointments.


 

     





2. Select the consultation/tutorial you wish to cancel or reschedule.


 

     

 



3. Select your option to cancel or reschedule the appointment.


     

 

NOTE: You cannot cancel your session with less than 24 hours' notice. If it is within 24 hours and you need to speak to someone about your booking, please email hello@e2language.com


If you do not attend your session without giving 24 hours' notice, it will be listed as taken and if you wish to rebook it you may have to pay a fee of USD$39 (for tutorials) or USD$15 (for other session types).