Our Live Classes and one-on-one tutorials all use the video conferencing platform "Zoom".
If you are experiencing any issues with Zoom, please do the following:
- Make sure you are using a laptop or desktop computer and your Browser is Google Chrome.
- Do a Zoom test
- If you have any issues, consider downloading zoom and then trying again. It is a small download and it improves the functionality of the app!
- If any issues persist, take a screenshot of them
- Email us at email@example.com; send us the screenshots along with an explanation of your issues
Please note: if you are residing in the UAE, you do not have access to VOIP and therefore cannot use Zoom. Please see our FAQ on Non-Voip options and if you have any questions, email us at firstname.lastname@example.org.