Technical Issues

I forgot my password!
If you forgot your username and/or your password, please follow the instructions below:          1. Navigate to our homepage and click LOGIN at the top ri...
Tue, 27 Mar, 2018 at 2:59 PM
I can't login to E2Pronounce!
Please confirm the following details: 1. You are a Bronze student or above. E2Pronounce is only available to Bronze students or higher. 2. You are l...
Tue, 27 Mar, 2018 at 2:46 PM
I'm having problems viewing the course
If parts of the course don't look right, or you are having trouble viewing a particular section, please go through the following steps:         ...
Tue, 27 Mar, 2018 at 2:39 PM
Recording Issues
We are sorry to hear you are having issues with recording. If the in-browser recorder is malfunctioning, you have the option to upload an audio file. If th...
Tue, 1 May, 2018 at 4:01 PM
Uploading speaking assessments manually
If you are having trouble with the in-platform recording widget, you will need to upload an audio file manually. Firstly, make sure you are using Google Ch...
Fri, 8 Jun, 2018 at 9:55 AM