Technical Issues

I forgot my password!
If you have forgotten your username and/or your password, please follow the instructions below:          1. Go to https://app.e2language.com to login  ...
Fri, 3 May, 2019 at 2:35 PM
I can't login to E2Pronounce!
First, please confirm the following details: 1. You are a Bronze student or above. E2Pronounce is only available to Bronze students or higher. 2. Yo...
Fri, 3 May, 2019 at 2:37 PM
I'm having problems viewing the course
If parts of the course don't look right, or you are having trouble viewing a particular section, please go through the following steps:         ...
Fri, 3 May, 2019 at 2:40 PM
Recording Issues
We are sorry to hear you are having issues with recording. If the in-browser recorder is malfunctioning, you have the option to upload an audio file. If t...
Fri, 3 May, 2019 at 2:43 PM
Uploading speaking assessments manually
If you are having trouble with the in-platform recording widget, you will need to upload an audio file manually. Firstly, make sure you are using Google Ch...
Fri, 3 May, 2019 at 2:44 PM
I'm having trouble with Zoom
Our Live Classes and one-on-one tutorials all use the video conferencing platform "Zoom".  If you are experiencing any issues with Zoom, pleas...
Tue, 11 Jun, 2019 at 12:39 PM